How to Reset Your Forgotten Apple ID & iCloud Password

If you forgot your Apple ID password or you want to reset your iCloud password, we’ll show you how. First thing to know is that your Apple ID account is the same thing as your iCloud account. So if you forgot your iCloud password, you forgot your Apple ID password. Luckily, it’s pretty easy to reset an iCloud password. There are also a couple different ways to do so. If you have two-factor authentication enabled on your iPhone, changing your iCloud or Apple ID password is incredibly quick and easy. If not, it’s still easy but you’ll (ideally) need to get on a computer and use a browser to reset your password. Alright, if you have forgotten or want to reset your iCloud (aka Apple ID) password, here’s how.

Related: How to Manage Your Apple ID Account in Settings on iPhone

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The most important thing to any Apple user (besides their iPhone of course!) is an Apple ID. It lets you access and store content in iCloud, make FaceTime calls, send iMessages, use Apple Pay, and purchase items from the App Store and iTunes Store. Considering your Apple ID holds the key to so much that you do on your iPhone, it is a real pain when the inevitable happens and you forget your Apple ID password. If you find yourself in this boat, no worries, just head to Appleid.apple.com to reset your Apple ID password. Our tip will walk you through the process.

The above video is a preview of an iPhone Life Insider Daily Video Tip

How to Reset Your Forgotten Apple ID Password (on iPhone w/ Two-Factor Authentication)

If you have an iPhone that’s enabled two-factor authentication, an extra security measure you can enable in your iCloud Settings, then you can reset your Apple ID password (aka iCloud password) from within Settings really easily. This requires three things:

  • You already have two-factor authentication set up on an iPhone running iOS 10 or later.
  • You’re already logged into iCloud on your iPhone.
  • Your iPhone is password protected.

To change your password for Apple ID and iCloud on your iPhone:

  • Open Settings.
  • Select your name at the top.
  • Tap Password & Security.

  • Tap Change Password.
  • Enter your iPhone’s passcode (six-digits).
  • Now you can enter your new password. Enter it again to verify.

  • Select Change.

How to Reset Your Forgotten Apple ID Password (On Computer)

If you don’t have two-factor authentication enabled (or you don’t want to go that route), here’s how to reset your forgotten iCloud password on your computer.

  • On your computer, open a browser and visit Appleid.apple.com.
  • Top center of the page says Apple ID and Manage Your Apple Account. Beneath that is the login boxes and a little further down, “Forgot Apple ID or Password?” Click that.
  • Next, you’ll see a page prompting you to enter your Apple ID. Hopefully, your Apple ID is easy to remember since it’s always an email address. However, if you can’t, click “Forgot Your Apple ID?” to retrieve it. Otherwise, enter your Apple ID and click Continue.

  • Next, enter your trusted phone number and click Continue.

  • Now you need to choose whether to reset your password on a different device or using the trusted number you gave. I’m selecting Reset from another device for our example. If your devices run on iOS 10 or later, I recommend choosing the same. 

  • It will let you know to which device instructions for resetting your Apple ID have been sent.

  • Open the device listed. A message will pop up about resetting your password. Tap Allow.
  • Enter the passcode you use to unlock the device.

  • Then enter your new password and verify it. Tap Next.

And that's it! After just a few minutes, you now have a new Apple ID password you can use to buy apps in the App Store, to log in to iCloud, etc.

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Donna Cleveland is the editor in chief of iPhone Life magazine. After a stint as a newspaper reporter, she became web editor at iPhone Life, where she continues to pair her penchant for storytelling with her love of Apple products. Donna holds a masters degree from the University of Iowa School of Journalism & Mass Communication. She also hosts a feminist podcast, Women and Radio.